At Nandkart, we strive to ensure that our customers are satisfied with their digital purchases. This Refund Policy outlines the terms under which we offer refunds for our digital products.
2. Refund Eligibility
Due to the nature of digital products, all sales are final. However, we may offer refunds under the following circumstances:
Defective Product: If the digital product is defective or not as described, you may be eligible for a refund.
Duplicate Purchase: If you accidentally purchase the same product twice, we will refund the duplicate purchase.
3. Refund Process
Submit a Request: To request a refund, contact our customer support team at [info@nandkart.com] within [5] days of purchase.
Evaluation: We will evaluate your request and notify you of the approval or rejection of your refund within [5] business days.
Refund Issuance: If approved, your refund will be processed, and a credit will be applied to your original method of payment within [5] business days.
4. Non-Refundable Items
Downloaded Products: If the digital product has been downloaded or accessed, it is generally non-refundable.
Promotional Items: Items purchased during a sale or promotion are non-refundable unless defective.
5. Changes to This Refund Policy
We reserve the right to modify this Refund Policy at any time. Any changes will be posted on this page with an updated revision date.
6. Contact Us
For any questions or concerns regarding our Refund Policy, please contact us at [info@nandkart.com].